Privacy Policy

Privacy Policy

iConnect Local, LLC (iConnect Local) is committed to protecting your privacy and supporting a secure online experience. This Privacy Policy outlines the information we collect and how we use it. Translations are provided for convenience for non-English customers; however, the English version located at www.iConnectLocal.com/terms will take priority in the event of any discrepancies. iConnect Local is governed by applicable data protection regulations in the regions where we operate. By using the iConnect Local website, you consent to the data practices described in this Privacy Policy.

What this Privacy Policy covers This policy covers the information iConnect Local collects and how we use it. It also outlines the steps iConnect Local takes to protect that information, how to contact us, and how we comply with relevant data protection regulations. iConnect Local is a data controller for the information we collect from you. In certain cases, we are also a data processor for data collected by our clients; for more information on client-collected data, please see “Information collected by our customers” below.

What information we collect We collect information from you to deliver services that you purchase and to monitor and improve the customer experience on our website. The data collected may include your name, email address, postal address, telephone number(s), billing information such as credit card numbers, and answers to security questions that help us verify your identity and secure your account. It may also include marketing preferences, survey and contest responses, and information you provide through online chats, telephone calls, and support tickets with us.

iConnect Local services are intended for business use, and we do not knowingly market to or collect personal information from individuals under the age of 18.

How we collect information iConnect Local collects personally identifiable information in a variety of ways, including but not limited to: online order forms, online chats, telephone calls, market research surveys, and customer support tickets.

Certain information about your computer hardware and software may also be automatically collected through tools such as Google Analytics. This information can include your IP address, browser type, domain names, access times, and referring website addresses.

iConnect Local may also collect information from third parties as required in order to provide you with products and services.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through iConnect Local’s blog or social media pages, this information may be collected and used by others.

How we use your information

Provision of Services iConnect Local collects and uses your personal information to operate the iConnect Local website, to deliver the services you have requested, and to inform you of other products or services available from iConnect Local and its affiliates. This includes sharing your information with trusted third parties, as explained below. We DO NOT sell any of your personal information.

If you elect to use a service that provides you the ability to import your personal contacts or related information, iConnect Local will not use this information for commercial purposes except to provide that service.

Third-Party Services

We do not share mobile information with third parties for marketing purposes. We commit not to transfer your personal data to external organizations without your consent, except as necessary to provide our services. iConnect Local offers certain products and services in conjunction with or through trusted partners, sponsors, and affiliates (“Third-Party Services”). In order to properly set up these services, we may need to share certain information you have provided to us with these Third-Party Services. For payments or other monetary transactions, iConnect Local must share your personal information (specifically your billing information) with our payment processor. In all cases, we share only information required to set up and operate these services.

Business Continuity If iConnect Local undergoes a merger, acquisition, corporate reorganization, or any other change of control, your personal information may be shared with the new business entity. If this happens, iConnect Local will make reasonable efforts to notify you and inform you of any choices you may have regarding your information.

Web Analytics iConnect Local tracks user activity on our website to understand service demand and effectiveness. This data is used to deliver customized content and improve user experiences.

Message Frequency Message frequency varies, but you can expect to receive messages a few times a month.

Communications iConnect Local may contact you regarding services you have purchased from us, including service updates and billing notifications. You can opt out of promotional communications at any time.

Legal Disclosure We may disclose personal information when required by law, regulatory authorities, or to protect our company, customers, or the public.

Our legal basis for processing your information

• Contract: Your information is necessary to provide the services you requested.

• Consent: You may receive promotional communications, and you can opt out at any time. To opt out of future communications, text STOP or UNSUBSCRIBE.

• Legal Obligation: iConnect Local may process your information to comply with legal and regulatory requirements.

Where we store your information We implement strict access controls and regular audits to prevent unauthorized data sharing. Data collected by iConnect Local is stored primarily in the USA. Our partners comply with relevant data protection frameworks.

How we protect your information iConnect Local secures collected data using encryption and controlled access measures. However, no method of transmission over the Internet is completely secure.

How we retain your information Your personal data is retained as long as your iConnect Local services are active. Upon cancellation:

• Data stored on hosting servers is retained for 40 days.

• Other data may be retained for up to 7 years for tax and legal compliance.

How to change your information You may update your personal data through the iConnect Local Client Area or by contacting our Data Protection Officer at privacy@iConnectLocal.com.

How we use cookies iConnect Local uses cookies to personalize your experience. You can disable cookies in your browser settings, but this may impact website functionality.

Information collected by our customers iConnect Local customers may collect visitor data. We are not responsible for our customers’ data collection practices. If you wish to access or delete data collected by an iConnect Local customer, please contact them directly.

Links to Third-Party Sites iConnect Local is not responsible for the privacy policies of third-party websites linked from our site.

Social Sign-in You may log in to your iConnect Local account using social media accounts. You can disable this feature in the Client Area.

Future changes to our Privacy Policy iConnect Local reserves the right to modify this Privacy Policy at any time. Please review it periodically.

How to contact us For privacy-related concerns, contact our Data Protection Officer at privacy@iConnectLocal.com or by mail at:

iConnect Local, LLC
863 Nelson St.
Lakewood, CO 80215

We will take reasonable steps to address and resolve any issues promptly.